Return policy

The company is committed to meet the following conditions, the products sold by the date (the actual receipt date) within 7 days no reason to return, quality problems within 15 days replacement, 1 years warranty, you can contact customer service center and love eating radish for return.


Return process
1 you can call the call center 0755-86576525. Online QQ customer service: 2173093813
2 upon receipt of your application, we will arrange staff to confirm the quality of the returned goods and handle related matters.
3 you need to confirm the return of goods, the goods will be sent to the 15 place in our designated. We have received the goods to verify the correctness of the follow-up procedures.
4 due to the quality problem of the returned goods, by the Secretary for the return of logistics costs.
5 non quality problems of the returned goods, borne by you to send to the Secretary of the logistics costs.

6 for the return of the user, I am in receipt of your goods acceptance, within a week for your refund.


The following conditions shall not be returned
1 any non love radish radish official channels to sell goods, please contact the sales department for return business;
2 for over insured goods (more than three guarantees warranty period);
3 unauthorized repair, misuse, collision, negligence, abuse, liquid, accident, change, improper installation of the quality of the goods caused by the problem, or tear up, change the label, machine number, security marks;
4 goods packaging, accessories, gifts, brochures incomplete, missing or altered invoices;
5 damage caused by force majeure;
6 identification code does not match.